01Who you are contracting with
ONMOTIO DESIGN LIMITED, a private limited company registered in England and Wales under company number 15843447, registered office 128 City Road, London, EC1V 2NX, United Kingdom. "We", "us", "ONMOTIO". You are "you", whether you buy as an individual or for a business.
Contact: hello@onmotio.com
02What you are buying
The Product Package is an advanced concept design study of your product: the end of what we call the ideation phase. We define your product's architecture and the technologies it uses, and we run the theoretical calculations that give the orders of magnitude it depends on (structure, acoustics, heat or airflow, depending on the product), to answer its hard questions. The electronics are sized and placed, for example the volume of the board and its main components such as the processor; they are not developed.
The package runs in two stages. Week 1: a product brief; answers to up to three hard questions, with numbers; a first architecture, every part inside placed to scale; and two rendered pre-concepts. Weeks 2 and 3, only if you choose to continue: the detailed architecture of the concept you chose; the 3D CAD files of every part (STEP); a shell file to 3D print and hold (STL); colors and materials; five photoreal images; and a report presented on a 60 minute call.
It is not a feasibility study and not a functional study. The CAD shows the form and the architecture; it is not production CAD.
03What is not included
Development and prototyping: electronics (schematic, board, firmware), apps, connectors and wiring, and any part that works. Production engineering (draft angles, tolerances, tooling drawings, design for manufacturing), factory quotes, sourcing, certification, brand, logo, website, and patent work. Each can be quoted on its own, only if you ask.
04Products the package is for
Consumer products at the scale of a home: for example a speaker, a small kitchen appliance, an air purifier, a wearable, a tool or an accessory. It is not for vehicles, furniture or structures, industrial machines, medical devices or aircraft.
At checkout you confirm that your product fits. If you are not sure, book the 20 minute call first. If we find at the kickoff call that it does not fit, we refund you in full.
05Price and payment
A$6,990 in all, fixed, paid in two stages by card through Stripe: A$2,790 when you order, for week 1, and A$4,200 only if you choose to continue after the pre-concepts, on the same secure form. Stripe keeps your card so that form can show it; you confirm the second payment yourself, and nothing is charged by default. We never see or hold your card details. Nothing is added without your written agreement.
A$6,990 is the final price. ONMOTIO is not registered for VAT or GST and charges neither: no GST is added. Any tax due in your own country on a service bought from abroad is yours to account for.
06How the three weeks run
The package takes about three weeks of working days, counted from the kickoff call, not from payment. If you chose to keep your 14 day period (section 09), the kickoff is booked after it ends.
We need you three times: the kickoff call, your sign off on the brief, and your choice of concept. The final presentation is offered, not required; if you cannot attend, we send you the report.
At the end of the first week we present two pre-concepts around the same inside. You then choose: continue with the concept you prefer and pay the second stage, or stop after week 1. Without an answer, nothing is charged and the package waits, under section 08.
Public holidays in the United Kingdom and Australia, and our studio closures (from 24 December to 1 January, and one week in summer announced in advance), do not count as working days. We may move a milestone by up to five working days, with notice. When a sign off or a choice waits on you, the schedule moves by the same time.
07Revisions and changes of scope
After each delivery (the brief, the pre-concepts and the final design) you may ask for one round of revisions on that delivery, within five working days of receiving it. A delivery is not reopened later in the package. Further rounds are quoted before any work on them.
A revision stays within the scope you ordered. If you change the scope, for example a different product, a new function or a new direction, we quote the stage again, or the whole package if the change is substantial, and do no work on it until you agree.
08If you stop replying
If we need something from you and hear nothing, we write to you twice over two weeks, then put the package on hold. It stays open for three months. Between three and six months you may restart it for a restart fee, quoted when you ask. After six months the package is closed and treated as cancelled by you on that date (section 09).
09Cancellation
You have 14 days from your order to cancel and be refunded in full. We give this right to every buyer, individual or business. Before paying you choose:
Start now. You ask us to begin within the 14 days. If you cancel during the package, section 09's milestones apply.
Start after the 14 days. You keep the right in full: we book the kickoff once the period has ended, and you are refunded in full if you cancel before.
If you cancel after we have started, you pay for the work done: the last milestone reached, plus the working days we have spent on the next one, as a share of it. We refund the rest within 14 days. Stopping after week 1 is not a cancellation: week 1 is done and paid, and nothing more is due.
Week 1 (A$2,790): the brief signed off (about day 2), A$1,400; the pre-concepts presented (end of week 1), A$2,790.
Weeks 2 and 3 (A$4,200, if you continue): the final design handed over (end of week 3), A$4,200.
The steps are planned as 2, 3 and 10 working days. Example: you cancel after the brief and two of the three days that follow: you pay A$1,400 plus two thirds of A$1,390.
Once the final design has been handed over, the package has been performed in full.
10Files and intellectual property
On payment in full, every file we produced for your project and all the intellectual property in the work made for your project are assigned to you in writing.
If you stop after week 1, you receive the week 1 report (your brief, the answers to the hard questions, the first architecture and the two pre-concepts), a first 3D of the architecture and one image of each pre-concept, with their intellectual property. The CAD files and the final images belong to weeks 2 and 3.
If the package is cancelled, you receive the deliverables of the milestones you paid for, with their intellectual property. Work in progress that was not delivered stays with us: you may not use it, we will not use it commercially, and it stays confidential.
We do not take a share of your idea: no license, no royalties, no equity, and we do not look for buyers.
Our files do not protect your invention. If you want a patent, speak to a patent attorney before you show your product publicly. If a claim covers something our team conceived, our people are named as inventors where the law requires it, and their rights are assigned to you.
11Showing your project
We do not show your project, in our portfolio, ads or social media, without your written consent for three years after the handover. After that we may show the design, never your confidential business information.
12Our tools and know how
We work with our own tools, including software and AI tools set up not to train on your data. What is yours: your project, your product idea, your business and the deliverables of section 10. What stays ours: our methods, templates, tools and know how. The package applies established engineering knowledge; it does not create new technical know how capable of protection.
13Basis and limits
The package is a concept design study, not a guarantee: it does not promise that the product will work, sell or be made at a given cost. The files are not ready for a factory: development and prototyping come first, and prototyping will change the design, whoever does it.
We work from what you give us. If a material fact is missing or wrong, the results may be too.
Our liability to you is limited to the price you paid. We are not liable for loss of profit, loss of opportunity, tooling or manufacturing costs, or any indirect or consequential loss. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else which cannot lawfully be limited.
14If a delivery is not what was described
Tell us within 14 days of the handover. If a deliverable does not cover what section 02 says, we correct it at no charge, or refund you for it if we cannot.
15Confidentiality and NDA
What you tell us and send us is confidential, with or without an NDA, and shared only with the people working on your package, who are bound the same way.
An NDA is optional. You can ask for ours, already signed on our side, before you send us anything, or send us yours, which we sign once we have read it. It contains the same terms as section 12 on our tools and know how.
16Data
We process your name, your email and what you send us about your project, to do the work and keep our records. We never sell it. Our processors include Stripe (payments), Google (email) and Supabase (data hosting); our privacy policy lists them all. You can ask for a copy or for deletion at hello@onmotio.com.
17Law
These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction. If you buy as an individual and live elsewhere, you keep the protections of your own country that cannot be excluded.